Friday, 27 January 2012

Embrace Change

If you don't live in Maple Ridge, maybe you are not aware, however I am pretty sure something similar is happening in your neighborhood as well. Maple Ridge is in the middle of one of its biggest crisis in history-Tim Hortons has changed its cup size. I don't know if this is a sign of the beginning of the Apocalypse/end of the world or if it is just a mini test but either way we have failed. People are just not coping well, you mess with a person's coffee or daily morning routine and you will have a lot of caffeine deprived people who don't function quite as well. Have you been to a Tim Hortons the last week? Chances are you have, I am willing to bet that every single person in the world crosses through those doors at least once. If the CIA put a surveillance camera and monitored each one- Bin Laden would have been caught during his first coffee run the first week (okay maybe a bit of an exaggeration but you get my drift). Anyways the line ups have been out the door lately and general panic ensues. The biggest conversation in the line-up is not world politics or even celebrity gossip, it's what coffee size am I?? (You know it has really caught people off guard if it eclipses the Hedi/Seal divorce).
Today I got a prime viewing of what change does to a person. I was at my local Timmy's waiting in line for about 5minutes, the man in front of me got up to the till and went on a 10minute tirade about how Tim Hortons was screwing with him and trying to rip him off. Even more bizarre was he waited all that time and after his rant didn't buy anything, not even a doughnut, he..just..left. Chest puffed like he accomplished something. Maybe we were the fools, maybe he knew that the owner of Tim Horton's just happened to be at the till in Maple Ridge dressed up as a minimum wage employee who quite frankly even if they had the power to change something probably couldn't care less to do so. Kudos go to the girl at the till, who listened to the man, nodded a few times and then brushed him off. My first thought was: This woman must have a wack load of kids. A mom knows what its like to be blamed for something totally out of her control. I got my first taste of this the other day when Lily tripped and fell, picked herself up pointed at me and started screaming-it was obviously my fault. This lady brushed him off like he was a toddler having a temper tantrum.
Anyways I'm pretty sure the last week has been hell for anyone working at Tim Hortons so here is my public service announcement: It's not that hard, just order one size smaller than you use to. I'm a medium steeped tea now? See? deep breath, it's going to be okay.
I attached this chart because I care about your sanity
Please don't use your local Tim Horton's employee as an outlet to vent your fear of change, they're not trained psychiatrists.

PS-I will be offering a Tim Hortons:Know your order seminar for only $400 next week. I will also be at select Tim Horton locations and for $5 I will order your drink for you..just kidding...well unless there is a demand for it, then I'm all over this...

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